About remote content in Queye Mail

Remote content is anything in an email that has to be loaded from the internet after you open the message. Common examples include images, logos, tracking pixels, custom fonts, and stylesheets hosted by the sender or by a marketing service.

Why Queye Mail blocks it

Some remote content is harmless and useful, but it can also reveal information about you. A tiny image can tell the sender that the message was opened, roughly when it was opened, and technical details such as your IP address and browser. This is often called an open tracker or tracking pixel.

Blocking remote content by default helps reduce unwanted tracking, limits automatic contact with third-party servers, and makes suspicious messages a little safer to inspect before you trust them.

What changes when it is blocked

• Images and some visual styling may be missing.
• The sender is less likely to receive an automatic open receipt through a tracking image.
• Links and attachments still require the usual care; blocking remote content does not prove a message is safe.

When to show remote content

Use Show remote content when you recognise the sender and need the full layout, such as a receipt, ticket, newsletter, or account message. If the message seems unexpected, urgent, threatening, or asks you to sign in or pay, leave remote content blocked and inspect the sender details first.

Good habits

• Check the sender address before loading remote content.
• Be careful with messages that pressure you to act quickly.
• Do not enter passwords after following a link from a message unless you are sure the site is genuine.
• When in doubt, go to the service website directly instead of using links in the email.